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Manager of Engagement and Outreach - Spokane Washington

Company: VirtualVocations
Location: Spokane, Washington
Posted On: 01/18/2025

A company is looking for a Manager of Initial Engagement and Outreach (Must Reside in EST or CST).



Key Responsibilities

Manage and train a team of outreach specialists to achieve engagement KPIs
Create and maintain a knowledge management system for the Outreach function
Analyze outreach performance metrics to identify trends and improve core KPIs


Required Qualifications

Bachelor's degree or higher
4+ years of related experience in sales, direct marketing, or customer service
2+ years of experience managing healthcare sales/engagement teams
Ability to build trust and rapport with seniors and other patients
Willingness to work after hours and weekends if needed More...

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