Creative Repair Specialist - Seattle Washington

Company: Surface Experts - Seattle Central/South
Location: Seattle, Washington
Posted On: 01/23/2025

Benefits:

• Bonus based on performance
• Company car
• Free uniforms
• Health insuranceDo you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.A Day in the Life of a Surface Experts Technician:WE OFFER:
  • Base Salary ($28 - $32/hr) + Bonus Opportunity: Performance-based commissions starting on day 1
  • Great Work/Life Balance: No required overtime, no nights, no weekends
  • Time Off: Paid holidays and accruable vacation
  • Flexible Work Schedule: Can accommodate midweek appointments
  • Paid New Hire Training: Onboarding includes learning alongside a trained technician
  • Company Car: Each technician drives a branded company vehicle for job duties
  • Tools Included: All necessary tools and products are provided
  • Learn a New Trade: Develop skills in a brand-new emerging trade
  • Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
  • Small Business: Local business with an owner who works alongside the team each day
  • Mentorship Opportunities: Ongoing repair training and career development
  • Dedicated Help Lines: Technician Support Team on call to assist with questionsDUTIES:In the Field Daily
    • On the jobsite for 4+ customers per day
    • On-site Work Orders, customer service, and follow-ups
    • Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.Customer Service and Communication
      • Display world-class customer service for tenants and property management staff
      • Track work progress and notes in our CRM/Dispatch tool
      • Communicate with support team with questionsFollow Repair Process
        • Understand and utilize our unique 5-step repair process
        • Employ each tool in your custom tool-kit
        • Problem-solve repairs with creativityHelpful But Not Required ExperienceBathtub refinishing, auto body repair, professional painter.QUALIFICATIONS
          • Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby.
          • Experience working in facilities maintenance can be a big plus but is not required.
          • An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do.ABOUT SURFACE EXPERTSSurface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels --- Almost Everything!
            • We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
            • Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
            • Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.VISION
              • To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
              • Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.MISSION
                • Our mission is to develop outstanding teams by investing in strong relationships.
                • Together, we work to solve our customers' problems by reducing the waste of time, money, and materials that end up in landfills.VALUES
                  • Serve Others
                    • Put Relationships First
                    • No Jerks
                    • Be Humble
                    • Be a Problem Solver
                      • Be Curious
                      • Seek to Understand the Cause of the Problem
                      • Work Smart
                      • Constantly Improve
                      • Trust the Process
                        • Be Organized
                        • Be Teachable
                        • Put Business Needs Above Personal Wants
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