Bilingual Senior Customer Service Representative - Everett Washington

Company: VirtualVocations
Location: Everett, Washington
Posted On: 01/25/2025

A company is looking for a Bilingual English and Spanish Senior Customer Service Representative.



Key Responsibilities

Answer a high volume of calls regarding patient billing, payment plans, and general inquiries
Process adjustments, refunds, and resolve complex billing issues
Maintain compliance with HIPAA regulations and provide support to team members


Required Qualifications

High School Diploma / GED
Must be 18 years of age or older
2+ years of customer service experience or relevant experience in a medical setting
Bilingual fluency in English and Spanish
Familiarity with computer applications and ability to learn new systems More...

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