Help Desk Support Specialist - Spokane Washington

Company: VirtualVocations
Location: Spokane, Washington
Posted On: 01/29/2025

A company is looking for a Help Desk Support Specialist (100% Remote) to provide technical support to users efficiently and accurately.



Key Responsibilities

Manage employee onboarding and offboarding, including hardware and software provisioning
Administer and maintain Windows workstations, tablets, and smartphones, as well as corporate applications
Respond to end-user issues through the helpdesk ticketing system and provide timely resolutions


Required Qualifications

Associates of Science degree in Information Technology, Computer Science, or equivalent experience
1-3 years of experience in providing help desk support
Working knowledge of help desk software, Active Directory, and Windows client OSes
Advanced hardware and software troubleshooting skills
Experience with mobile device management and Office 365 support More...

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