Customer Success Manager II - Spokane Washington

Company: VirtualVocations
Location: Spokane, Washington
Posted On: 01/29/2025

A company is looking for a Customer Success Manager II to support new and existing customers within the health plans segment.



Key Responsibilities

Support new and existing customers to drive retention and increase member engagement
Act as a trusted advisor to HR benefits leaders and communicate the value of the product
Collaborate with the Renewals and Expansions Manager to identify growth opportunities


Required Qualifications

Bachelor's degree
3+ years of experience in customer success, customer support, or account management in a high-growth, technology environment
Experience with Salesforce or other CRM
Some familiarity with HR benefits leaders is preferred
Process-oriented with an automation/efficiency mindset More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.