Renewals Specialist - Spokane Washington

Company: VirtualVocations
Location: Spokane, Washington
Posted On: 01/29/2025

A company is looking for a Renewals Specialist responsible for driving account renewals and ensuring a seamless customer experience.



Key Responsibilities

Project manage the renewal experience in collaboration with Customer Success Managers and Account Executives
Retain and increase subscription revenue by positioning multiyear contracts and managing customer migrations
Create client proposals and contracts for existing customer renewals while maintaining high on-time renewal rates


Required Qualifications

Experience in renewals, sales, or account management at a SaaS company
Experience managing a book of business with SMB and Enterprise Level accounts
Comfortable negotiating with procurement departments
High proficiency with Salesforce or other CRM systems
Strong organizational skills and ability to work across cross-functional teams More...

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