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Senior Training Manager - Spokane Washington

Company: VirtualVocations
Location: Spokane, Washington
Posted On: 01/30/2025

A company is looking for a Senior Manager, Global Training Transformation.



Key Responsibilities

Lead the training transformation team to develop new training products and technology
Transform the training curricula for global Customer Support and related teams to enhance support quality
Collaborate with cross-functional teams to identify training needs and ensure alignment with community support initiatives


Required Qualifications

Minimum of 10 years of experience in training and development, with at least 10 years in a senior leadership role
Bachelor's Degree or equivalent, preferably in education or a related field; MBA or Masters preferred
Proven experience in leading transformational training initiatives and change management
Deep functional domain expertise across Customer Support preferred
Experience in a global/matrixed environment More...

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