Connecticut Telephonic Care Navigator - Spokane Washington

Company: VirtualVocations
Location: Spokane, Washington
Posted On: 01/30/2025

A company is looking for a Telephonic Care Navigator to provide support and outreach to members remotely in Connecticut.



Key Responsibilities:

Conduct telephonic outreach to members and assist with care gaps and appointment scheduling
Link members to community resources and ensure access to primary care providers
Meet performance metrics while maintaining confidentiality and providing excellent customer service


Required Qualifications:

High School Diploma / GED
At least 1 year of call center or telephonic customer service experience
1+ years of experience in healthcare, insurance, or community outreach
Proficient in Microsoft Word, Excel, and Outlook
Ability to work full-time during standard business hours with potential for overtime More...

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