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Group Sales Manager - Seattle Washington
Company: Accor Hotels
Location: Seattle, Washington
Posted On: 01/30/2025
Fairmont Olympic Hotel - Seattle, Seattle, United StatesREF35282GLuxury & LifestyleCompany DescriptionLocated in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting.Job DescriptionThe successful candidate is accountable for booking profitable group business from key accounts, key prospects, and other active accounts in the assigned regions.What's in it for you: - Annual Salary of $75,000-$80,000
- Employee travel program offering discounted rates in Fairmont and Accor hotels worldwide
- Parking and Public transportation discounts
- Paid meal breaks with complimentary meals served in our staff dining room
- Learning programs through our Academies
- Medical, dental, vision insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
- 401K Retirement plans with a 4% match for all colleagues
- Opportunity to develop your talent and grow within your hotel and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
- Fun, elegant atmosphere with amazing colleagues!Key Responsibilities:
- Proactively manage large group sales leads with a peak of 60+ room nights.
- Exceed personal sales goals monthly, quarterly, and annually through account development and maintenance.
- Schedule effective sales calls and appointments within assigned markets, participate in prescribed training and special projects, assist in the development and training of sales coordinators, and collect market and competitive intelligence to assess and implement strategy and long-term goals.
- Consistently offer prompt, professional, engaging, and friendly service.
- Quote rates and negotiate group room contracts within established parameters, keeping accurate records of potential customers and following through on all potential business.
- Coordinate with Convention Services, Catering, and other hotel departments to ensure delivery of the hotel's promised services.
- Utilize Opera Sales and Catering System to track, solicit, book, and follow up on accounts, preparing weekly, monthly, quarterly, and annual reports as required.
- Develop lead sources and rapport with key personnel at Convention and Visitors Bureau, Industry Partners, and Fairmont Global Sales Offices.
- Maintain active membership in industry-related organizations and associations pertaining to the specific market.
- Support the goals, objectives, and philosophies of Fairmont Hotels & Resorts and the Fairmont Olympic Hotel Seattle.Qualifications:
- Must be able to work legally in the US without restriction now or in the future.
- Bachelor's degree in Hospitality Management, Business Administration, or related field (Master's degree preferred).
- Proven experience as a Group Sales Manager or similar role in a luxury hotel environment.
- Strong leadership skills with a track record of managing and motivating a high-performing sales team.
- Excellent negotiation, communication, and presentation skills.
- Deep understanding of the group sales process, market dynamics, and customer requirements in the luxury hospitality sector.
- Ability to travel as needed and work flexible hours, including evenings and weekends.
- Proficiency in CRM software, Microsoft Office Suite, and other relevant sales management tools.Physical Aspects of Position (include but are not limited to):
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