Renewals Specialist - Spokane Washington

Company: VirtualVocations
Location: Spokane, Washington
Posted On: 01/31/2025

A company is looking for a Renewals Specialist to manage the renewal lifecycle and drive customer success.



Key Responsibilities

Drive and complete the full renewal lifecycle, ensuring Gross Revenue Retention targets are met
Utilize data to facilitate impactful discussions and negotiations with customers
Monitor and report on customer accounts, renewal pipeline, and forecasts


Required Qualifications

2+ years of experience in a Renewals or Customer Success role
Proficient in negotiation and managing contract discussions
Experience with SaaS pricing and licensing options
Ability to project manage the renewal cycle effectively
Familiarity with Salesforce.com; Gainsight experience is a plus More...

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