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Automotive Store Manager - Bellevue - Bellevue Washington
Company: Greg's Automotive Location: Bellevue, Washington
Posted On: 02/06/2025
Overview: Greg's Japanese Automotive provides great services and when you are here, you're part of the family. You'll find our team of industry professionals is second to none, industry wide! -The Store Manager is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest services, overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink. -Compensation: UP TO 200K PER YEAR - unlock your highest earning potential with an annual base salary + regular bonus opportunities. -Essential Roles and Responsibilities: Ensures that each customer receives outstanding customer service by ensuring that management team is maintaining store standards, solid product knowledge, conducting call backs, ensures that time commitments are met, and all other components of guest service. Handles escalated customer complaints.Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development, and overall customer service. Holds management team accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors. The District Manager will lead by example.Ensures compliance with all policies and procedures of the Company by conducting regular meetings with employees, store audits, etc.Conducts performance evaluations for all employees at regular intervals.Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed Sales and Profit targets as provided in the Store Margin Statement.Writes up customers in POS systemAnswers phone callsInventory control -Qualifications: |
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