CUSTOMER SERVICE REPRESENTATIVE - Fairmont West Virginia

Location: Fairmont, West Virginia
Posted On: 11/12/2024

Do you like assisting people and making them feel like they are #1?



Are you ready to make some money and work for the 5th largest utility company?



Well then read on!



Adecco is currently recruiting for Customer Service Representatives for one of our top clients! We are seeking 45 Top Customer Service Representatives for the Fairmont, WV Area. This is a temp to perm position within one year.



Responsibilities include but not limited to:



Providing sound customer service by exceeding customer needs. Perform appropriate system entries.



Receive/process outage and 911 emergency calls within company guidelines.



Handle irate customers in a calm courteous and professional manner.



Have the ability to interpret technical instructions received from the field regarding meter reads and outage status.



Attend all required training classes.



Qualifications for this position are:



High School diploma or GED,



Must pass the company approved CSR test.



Excellent communication skills,including good grammar, dictation, and tone of voice



Must be able to type 30 to 40 WPM while the customer is dictating their issues to you, basic computer and keyboarding skills.



Must be available to work MANDANTORY OT, with short notice





SOLID Customer Service history is a must.



No time off will be permitted during the 6 weeks of training



Pay is $11.00 an hour. This is an excellent opportunity for the right person.





If you feel you have the qualifications and drive for this position, please call our office at 304-422-0288 or apply on online RIGHT NOW!! More...

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