Customer Support Engineer - Huntington West Virginia

Company: VirtualVocations
Location: Huntington, West Virginia
Posted On: 01/18/2025

A company is looking for a Customer Support Engineer (Energy) with technical expertise and a background in the energy sector.



Key Responsibilities

Provide daily support to users, addressing questions and troubleshooting issues
Maintain records of customer interactions and contribute to support improvement
Collaborate with product development teams to relay user feedback for software enhancement


Required Qualifications

1.5+ years of experience in customer/technical support in IT product companies
Strong knowledge of computer hardware and troubleshooting
Experience in the energy market, including power distribution and renewable energy
Linux skills for installation and troubleshooting
Fluency in English and Ukrainian More...

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