Senior Data Entry Clerk - Customer Service - Green Bay Wisconsin

Location: Green Bay, Wisconsin
Posted On: 11/12/2024

Responsibilities for this Senior Data Entry Clerk - Customer Service job includes:



• Receive inbound calls with varying degrees of questions or concerns

• Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken

• Use computer system to track, gather information, and/or troubleshoot the items raised by the customer

• Achieve productivity standards and goals set by the company while maintaining high level of customer service

• Basic data entry and administrative duties.

• Maintaining event tracker used to monitor status of import purchase orders.

• Email suppliers and internal contacts to follow up on events that are past due.



Candidates must meet the following requirements for consideration:



• High School Diploma

• At least 2 years experience in Data Entry/customer Service or related field

• Excellent verbal and written communication skills

• Make good decisions and resolve issues in a clear, calm, and diplomatic matter

• Computer literate - Proficient with Email and Microsoft Word

• Able to work in a team environment More...

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