Inside Sales Representative - Milwaukee Wisconsin

Company: Tsubaki Kabelschlepp America, Inc
Location: Milwaukee, Wisconsin
Posted On: 11/18/2024

Description:Tsubaki KabelSchlepp, located in Milwaukee, WI, is the moving cable and hose carrier industry pioneer, with over a half a century of break-through innovation that is perpetually a step ahead of our customer needs.
Essential Job Functions and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed.

• Handles customer requests including quotes, orders, follow-up and delivery information.
• Provides customer service support, including providing technical information and explanations to customers.
• Fill orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.
• Meet established order entry goals.
• Supports members of the outside sales team in daily activities.
• Accomplish department and organization goals by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments.
• Works well in a team environment to solve customer issues.
• Communicates issues and problems with management in a timely manner.
• Maintains superb attention to details.
• Maintains detailed documentation to support decision and ensure continuity of service.Requirements:
  • Associates degree or equivalent.
  • 1-2 years of Customer Service experience or related experience, preferably in a manufacturing environment.
  • Strong customer focus - able to listen carefully to identify customer requirements and negotiate mutually beneficial solutions.
  • Knowledge of order entry / enterprise systems, preferably QAD and Goldmine.
  • Excellent communication skills, both verbal and written.
  • Strong computer skills with demonstrated knowledge of Microsoft Office programs: Word, Excel, and Outlook.
  • Ability to multi-task and meet deadlines is critical.
  • Written and verbal bilingual ability is a plus.
    Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/DisabilityPM21
    
    
    
    
    PIeba1617cbcaf-37248-35861479 More...

        

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